Robotic Process Automation (RPA) allows organizations to automate at a fraction of the cost and time, but this process has employees concerned about their future job status. This Forrester Consulting study, commissioned by UiPath, provides insights on how organizations are taking steps to prepare for the future of their business, while managing employee experience. According
Enterprises today are experiencing unprecedented stress-tests to their business continuity plans and as a result are looking to accelerate their automation journeys to ensure their business models are scalable and resilient. In this playbook, Everest Group provides a 360-degree view that will enable you to reimagine your business through automation while improving the experiences of
UK government department removes ‘mundane tasks’ from its employees while improving service levels for customers through RPA. When HM Land Registry launched its transformation program in 2018, it knew it would still need to operate using existing legacy systems for some time into the future. The government department established its service improvement team to increase
A holistic approach to transforming business operations, customer experience, and cost efficiency. Established in 1974, Sunway Group is one of Malaysia’s largest conglomerates, with over 16,000 employees operating across 13 business divisions and 50 locations primarily in Asia. Sunway’s core interest include real estate, construction, education, healthcare, retail and hospitality. Sunway's vision is to
